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This paper aims to discuss the importance of an effective internal whistleblowing system in building a more ethical organizational climate.

This study draws on the literature to make recommendations for organizations, managers and boards of directors regarding implementing an effective whistleblowing process.

This paper offers practical information on what constitutes an appropriate level of preparedness and responsiveness. Organizations can reinforce their internal ethics by encouraging whistleblowers to report complaints internally. An effective whistleblowing process depends on the organization’s desire to build an ethical climate and its awareness of the power of whistleblowing as an ethical tool.

This study will help managers and other professionals to create and maintain an ethical climate by implementing an effective whistleblowing process. The discussion in this paper is important for any type of organization concerned with empowering whistleblowers and the whistleblowing process.

This chapter provides an overview of the research management and administration (RMA) sector in Germany. It describes the German research ecosystem, looks at the – in Germany – still young profession of RMA and the professional network FORTRAMA, and provides a brief insight into the work and employment situation of people working in this field. This chapter concludes with a prognosis for the field in the upcoming years.

Reference department collections contain a wide variety of serials and serial‐like publications. These include (among others) indexing and abstracting services, directories, almanacs, books‐in‐prints ources, statistical works, trade and national bibliographies, union lists, biographical sources, government publications, and travel guides. Such publications are ideally updated via subscriptions or standing orders with vendors or publishers, and managed by sophisticated integrated systems with serials control features to facilitate claiming, check‐in, and other serials functions such as binding.

The purpose of this paper is to measure the effect of the National Hockey League (NHL) collective bargaining agreement (CBA) of 2005 between the NHL owners and the NHL Players Association, to determine whether competitive balance in the NHL increased after the CBA.

Competitive balance in the NHL was compared between 11 seasons before the NHL Lockout Season in 2004-2005 and 11 seasons after, with a new CBA and a new revenue sharing plan. Competitive balance was measured in multiple ways, within seasons, across multiple seasons, by the margin of victory in individual games, by the concentration of teams winning and playing in the NHL championship, in the correlation of winning percentage of a season with subsequent seasons, and the number of consecutive winning or losing seasons.

There was greater competitive balance after the Lockout Season and the new CBA than before on all of the measures of competitive balance. The NHL has found a management solution to the effective management of a common pool resource and avoided a tragedy of the commons.

While this research builds on previous work which examines the presence of competitive balance in the NHL, it encourages those engaged in labor policy to consider not only the merit of design when negotiating labor policy, but also to explore the impact of policy on organizational outcomes over time.

This paper combines perspectives and insights from multiple disciplines including economists’ ideas about competitive balance in a sports league, ecologists’ ideas about effective management of a common pool resource, and strategic management ideas about management solutions to a sustainability problem.

CHESHIRE County Libraries has been running a ‘dial‐a‐story’ service for the last year, enabling children to listen to a selection of 5‐minute stories recounted by library staff. As many as 5000 calls have been received in a single week, and Alex Wilson, Cheshire's Director of Library Services, is very pleased with the success of the scheme. Does the Post Office pay a commission, I wonder?

The nature and purpose of the catalogue has been the focus of considerable and vigorous debate during the past decade. This article attempts to identify those topics which have been the most significant causes of the debate and discusses: the need for catalogues; users and non‐users; the nature of the bibliographic record and catalogue entry; the development of UK and LC MARC; standards, including exchange formats, the development of the ISBD, and the concept of UBC (Universal Bibliographic Control); the Anglo‐American Cataloguing Rules and the controversy over the implementation of AACR2; COM catalogues; subsets of the MARC record; co‐operatives, networks and resource sharing; and the development of subject access methods better suited to COM and online catalogues. The relevance of catalogue research activities at Bath University and elsewhere is highlighted.

I DON'T KNOW whether you are yet straight in your minds about the present location of the various parts of my erstwhile, present and embryonic business empires, but it will certainly clear my mind of confusion if I try to set it down here once and for all—and you are welcome to photocopy it (without comeback) for the edification of your colleagues!